If you have any questions or need help ordering, please use the form below to contact us. Please allow 24-48 business hours for a response. If you need immediate answers, please view our pages listed below.
Please do not direct message us on social media, this is the quickest way to get a response. You may also email pricklypeartx@gmail.com
Here are a few questions we get that might help you out before you submit this form.
1. I received tracking information but my order has not moved. This is common. We pre-print labels before packing up your order and it's also possible that the postal service has not yet scanned them. Please allow 2 business days for your order to update, if you still have issues let us know. Retail ships in 2-7 business days, Wholesale ships in 2-9 business days.
2. My order has shipped but has stalled somewhere and is not updating. Please contact the appropriate postal service (usually USPS or UPS). Once the package leaves our warehouse, we do not have any control over it.
3. I applied for wholesale but haven't been approved yet. This can take 2-3 business days. If you apply on a Friday, we will not approve Applications until the following Monday. We review each and every application and receive quite a few each day.
4. I have tried to apply for wholesale but the form will not submit or I am having some sort of issue. Please email us all of the information or submit it here in this form and we will review it. If you leave off information, your application will be denied.
Fill out my online form.
Pages you may find useful:
